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Membership Emails Frequently Asked Questions

How do I opt out of receiving Television Academy Emails?

If you don't want to receive email newsletters and announcements:

  1. On the Members page, log in.
  2. Click the MY ACCOUNT tab.
  3. The Profile tab will be displayed.
  4. Click the Preferences tab.
  5. Under "I would like to receive:" look for the Television Academy Emails checkbox. If you want to receive emails, make sure Television Academy Emails is checked.
  6. Click the Save button to save your preferences.

It is a good idea to add to your address book so that emails won't be filtered into your spam folder

Images are not displaying properly in emails from the Television Academy. How do I fix this? 

Select your email client below for simple instructions on how to ensure you are able to view images in Television Academy emails.

Apple Mail

  1. Adjust your image settings
  2. Open your mail client
  3. Select Mail from the menu options then Preferences
  4. Select the Viewing tab
  5. Check "Display remote images in HTML messages"

Outlook 2011

  1. Add to your Safe Domain List
  2. Open any message from the Television Academy and select the "from" field until it is highlighted in blue
  3. Select Message from the menu options. Select Sender, then Add to Contacts
  4. Select the Tools from the menu options. Select Junk E-mail Protection
  5. When the next dialogue box pops up, click the Safe Domains tab at the top, then enter
  6. Click OK

Outlook 2013, 2016

  1. Adjust your image settings
  2. Select File
  3. Select Options
  4. Select Trust Center
  5. Under Microsoft Outlook Trust Center, click Trust Center Settings
  6. Uncheck the "Don't download pictures automatically in HTML email messages or RSS items" check box

  1. Add to your Safe Domain List
  2. Sign into your account
  3. In the upper right hand corner, click the gear icon and choose More Mail Settings
  4. Under Preventing Junk Email choose Safe and Blocked Senders List
  5. Click Safe Senders
  6. Type
  7. Select Add to list
  8. Ensure the safe mailing lists box has the address you entered, then select OK.

Yahoo! Mail

  1. Adjust your image settings
  2. Sign into Yahoo Mail
  3. Select Settings on the far right side of the screen
  4. Select More Settings at the bottom
  5. Select Security and Privacy in the left pane
  6. Change the "Viewing Email" option to "Always, except in Spam folder"


  1. Adjust your image settings
  2. Click the gear icon in the top right corner of the page
  3. Select Settings
  4. On the General tab, click the "Always display external images" button
  5. Scroll to the bottom of the page and select Save Changes

AOL Webmail

  1. Adjust your image settings
  2. Open AOL mail
  3. On the upper right-hand corner of the screen, select Options then select Mail Settings
  4. Select General
  5. Under the Reading section, make sure "Hide images in mail from unknown senders" is deselected

I have more questions not answered here.

Check our Frequently Asked Questions about the Television Academy, Online Voting, the Viewing Platform, and For Your Consideration Events.

updated 2.4.19

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